B&Q

[alicephilippa]

Took a set of bathroom scales back today.

The day I bought them, I took them out of the box at home, put the batteries in and lo! Nothing. Checked the instruction sheet, and lo! Nothing. Obviously don't work...

Wandered into B&Q:

"Can I help?" asked the chap on the returns counter.
"Yes, I want to return these"
"What's wrong with them?"
"They don't work."
"In what way?"
"Um, well, they just don't work at all."
"Did you read the instructions?"
*grrr* "Yes, and followed them."
"Oh, so they don't work then?"
"That's right."
"Have you the receipt?"
*hands over receipt and the card I'd used to pay*

I'm not sure whether he was a bit slow, or was just being patronising because I'm female...

Alice.

Comments

[random-c.livejournal.com]

...maybe he's just dealt with too many customers.

[femsc.livejournal.com]

I was thinking that. He's probably used to people saying "it doesn't work", shortly followed by "instructions? What instructions?"

Thing is, you're intelligent, and you've got a brain. Most people aren't and haven't.

[dilerium.livejournal.com]

Nearly as good as the bloke in Blyth cameras who told me that Nikon don't do a 18-135mm lens and the one I found on the internet (and is now attached to my camera) must be a mistake. He basically called me a fibber because, as a girl, I obviously no nothing about cameras. Stoopid people.

[perdita-x.livejournal.com]

I get that in every camera shop I go to. I'm complimented by my tutors for being one of the few students in the department that has a high level of technical knowledge (doing a BA in Photography).

[dilerium.livejournal.com]

This is the first time I've experienced it to this extreme from someone selling me camera stuff. I'm doing a HND in photography and have a thing about internet browsing so normally know the product code and price from 6 different sources before I walk in. I quoted a reputable online retailer who sells at Focus. I couldn't believe the attitude of someone I was trying to give money to. Bah humbug.

[femsc.livejournal.com]

I hope you took your custom (and your money) elsewhere. It could, of course, simply have been a particularly ignorant salesdroid.