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I was in town this morning on the way between the doctors and Sainsburys, when I was passed by a council recycling collection lorry. As it passed I was subjected to jeers and abuse from the crew in the cab. This was definitely not good on top of last night's incident. So, I duly reported it using the on-line system the council has for complaints, and this is the complaint I made:
Just under an hour after making the complaint I was contacted by someone from the council, and they will be progressing the complaint as they take breaches of their Equality and Diversity Policy seriously. I was also given the DDI number for the Equality and Diversity officer at the council and encouraged to phone her for a chat. So, we'll see what happens IRO the complaint, and I'll make that phone call the week after next as she is on holiday until the end of next week.
I also reported this incident to the police, and someone will be coming to see me tomorrow. I'll report on this in due course.
ETA: looks like the shitstorm is starting. The council's Community Safety Officer has picked up on this and will be handling it himself, as a high priority. As I've met him at a Community Action Meeting I think that I can take this at face value.
Alice.
Personal Details |
| Name Alice Chapman |
| Address |
| 0 Rxxxxxxx Xxxxx |
| Northwich |
| Cheshire CW0 0XX |
| Telephone No 01606 00000 |
| Email alice@xxxxxxxx.xxx.xx |
Complaint Details |
| Service = Environmental Operations |
| Nature Of Complaint:- |
| Transphobic abuse from recycling team in vehicle W(?)X04 CWD. I was in Northwich town centre near the Penny Black Public House, at approximately 11:45 23/Jan, when the vehicle noted above went past me. As it passed the crew on board jeered and hurled transphobic abuse at me. I am for the record a pre-operative transwoman, and should not have to put up with such behaviour form council employees or subcontractors. This incident will also be reported to Cheshire Police. |
| What would you like the Council to do to put the matter right?:- |
| I have no doubt that the team concerned will deny the nature of the complaint. So I do not know what can be done. But I do feel that they need to be reminded about the council's equality and diversity policy, and if necessary sent on an appropriate training course. |
| Friday 23 January 2009 13:19:41 |
Just under an hour after making the complaint I was contacted by someone from the council, and they will be progressing the complaint as they take breaches of their Equality and Diversity Policy seriously. I was also given the DDI number for the Equality and Diversity officer at the council and encouraged to phone her for a chat. So, we'll see what happens IRO the complaint, and I'll make that phone call the week after next as she is on holiday until the end of next week.
I also reported this incident to the police, and someone will be coming to see me tomorrow. I'll report on this in due course.
ETA: looks like the shitstorm is starting. The council's Community Safety Officer has picked up on this and will be handling it himself, as a high priority. As I've met him at a Community Action Meeting I think that I can take this at face value.
Alice.
